Purpose and scope

As a merchant, there may be times that you want to control how and when orders are placed into your ERP. Maybe you want to check their veracity before you submit them into your ERP. Perhaps you need to approve certain customer's orders manually for stock allocation or credit control reasons. Or maybe your customer's have an internal approval process for their orders prior to submission. 

The order approval feature provides you with the control and flexibility to do that - review, approve and then place orders in your ERP following approval.

The purpose of this feature guide is to describe how this feature works and to show you how to complete the following tasks:

  • Setting up the order approval feature in Management Interface

  • Viewing and approving unapproved orders in WebShop

Benefits

Key benefits are:

  • allows control over your order submission process

  • allows flexibility in how you manage different customers

Introducing terms and concepts used in this article

Term

Description

Order approval 

allows you to review orders prior to submitting them to your ERP

Tasks