unique alphanumeric code that identifies a merchant.
Additional product attributes
extra product data, retrieved from your ERP, and is specific and important to your business. For example, additional stock information, pack size, minimum selling quantities or outstanding sales orders associated with a product.
In SalesRep, these attributes are displayed as labels on the product listing and product details screen.
In WebShop and PocketShop, these attributes are displayed in table format on the product details screen.
a user that has permissions which allow them to manage and carry out additional tasks in Aphix products.
(API), which is an interface that allows two different computer systems interact with each other. It consists of a number of rules (also known as endpoints) that request data from the other system and receive and process responses from that system.
Aphix B2B portal or Customer Portal
A secure customer self-service website that allows your customers to order, check stock and manage their account with you. The B2B portal has access to the Aphix Management Interface to allow customers customise their websites.
Aphix Digital Platform
Suite of eCommerce and mobile products that integrate in real time with your ERP and back office systems, and provides you connectivity to various digital marketplaces on one secure and robust platform
An integrated B2B or B2C web portal that provides real time access to product, price and stock levels. WebShop has access to the Aphix Management Interface to allow customers customise their websites.
one or more pages that are stored under the same branch within the navigational tree.
set of nodes.
a credit customer who has an account on your ERP system.
a cash customer who signs up for a web account on WebShop who has access to some customer self-service options, such as viewing their order history, maintaining a list of favourite products and saving delivery details.
a class that contains one or more products from your product listing.
a hierarchy containing your product listings consisting of parent and child categories.
A charge rule consists of three elements:
defines how shipping charges are calculated against the total value of all products contained in the cart. The following charge types are supported:
Information technology model that offers services over the Internet.
Cloud hosting environment or ‘cloud’
Sum of the hardware and software that makes up a data centre.
small text file that is placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
detailed policy that explains how your customer information is used in WebShop, Typically, it categorizes cookies into four types, as follows:
message that pops up when WebShop is initially opened that requires your customers to provide consent to allow cookies be sorted on their machine.
applies a percentage reduction on some or all products. We offer support for both shipping coupons used to reduce or remove shipping charges and percentage coupons used to apply a % reduction on all products except shipping products.
the outstanding amount on the account; the amount your customer has either spent or has been allocated to your customer's account by open orders.
the maximum amount of credit that you give your customers on account.
a client of the merchant; a person or set of people who use one or more of Aphix' suite of products, such as WebShop, where they are provided by the merchant.
a list of customers who have a web account on Aphix WebShop that are linked via a group name.
a rule or command that specifies the location on the server that can accept data requests, process them and return a response. A set of endpoints (or rules) make up an API.
Enterprise Resource Platform (ERP)
a collection of your critical business operating systems, such as product, stock levels, financial, customers, suppliers and so on that run on the same platform.
Flat rate delivery charge
a shipping product type that indicates the cost of delivery. The same delivery charge is applied regardless of the value of the order.
Your customers must have an account with you and log into that account to use the functionality on your eCommerce site or Customer Portal.
a WebShop user with limited customer self-service functionality. A guest can place an order on WebShop without having an account.
HTML hreflang attribute
allows you to specify which language of the WebShop content to display in a given locale.
HTML x-default attribute
specifies a default language of the WebShop to display.
iAPI or Interactive API
API whose endpoints include customer-facing tags that allow rendering to a website as part of what is returned by a call to an endpoint
link to an existing page.
a client of Aphix; a company who uses the Aphix platform.
a three sentence, 160 character description of the product. It is used in search engine optimization (SEO) and is commonly the three lines of text that are shown in a search result.
a keyword that is associated with a product, but which does not appear in the product description. It is used to improve search results.
Meta page title
is the title displayed when the product appears in a search engine result. If left black, the product name is displayed.
file directory that contains WebShop content consisting of branches and node.
can be a block, a page or a link.
Feature that allows you to review orders prior to submitting them to your ERP.
the number of units contained in a single product; for example, 100 screws in a box or 10 bars in a box.
a specific piece of text or particular image stored in the node location of the navigational tree.
Pages (formerly Content Management System or CMS)
our content management system, which is used to configure your WebShop through the use of blocks, pages and links.
A service that allows you to and authorize credit or debit card payments securely.
stands for Proof of Delivery. It is a document that includes merchant and customer contact details, references and a list of products delivered.
contains the standard price for each of a group of associated items. Typically, a price list is linked to a customer or group of customers allowing you to easily offer customer-specific pricing.
Price on application product
a product that your customer is required to contact you about prior to its purchase.
In the context of configuring shipping services,
a metric that has been imported from your ERP, mapped to the pricing table in our platform and available for use to configure a charge rule.
an item for sale in the product catalogue.
Product code or SKU
the unique code for the product.
a variation of a particular product, which the customer can select when they purchase the product; for example, a pair of shoes could have 5 size options and 4 colour options.
contains product technical information, such as colour, size, weight, dimensions and so on, of a product. A typical product specification includes data that would appear on a product data sheet. Typically, it is displayed either as a tab or section on the product details page or screen.
defines how a particular product has been configure. It can be
a sales document generated by the seller in response to a buyer requesting information about a set of specific products. It is typically the first step in the sales process.
(REST), and is a protocol used to send and receive data using standard web service calls.
generic term used to cover the additional tax applied to products in a B2C context. It refers to VAT in the UK and EU and GST in Australia and New Zealand.
an amount that you sell a product in; for example, metres or litres.
A service charge consists of four elements:
a shipping method comprising of a set of service rules and service charges.
Shipping product code
a product code that has been assigned for use as a shipping code.
a web address or URL that has been shortened to allow for quicker, easier access to a particular webpage.
Software as a Service (SaaS)
(Saas), is software deployed as a hosted service over the Internet. You can customise and configure SaaS applications through a web user interface.
the customer is not allowed to place an order if the combined credit balance on their account and the total of the current order exceeds their credit limit, which has been obtained from your ERP.
number of items of a particular product that is advertised as available to order by your customers and displayed throughout WebShop, PocketShop or SalesRep. By default, the Aphix Digital Platform is configured to use the Available stock number from your ERP. Other configuration options are also possible.
Strict on hold
the customer is not allowed to purchase products if the customer’s credit status in the ERP has been set to “on hold” or “on stop”.
Software Development Kit
Single Object Access Protocol
preset design for a specific page.
Trade or ERP discount
configured in your ERP, and automatically transferred from you ERP during your regular import. May apply to certain customers.
a process by which a long URL is shortened to allow for ease of use.
a product whose status is set to Visible, which means that the product can be viewed and purchased by your customers.
deducts a fixed amount from the total due on an order. A voucher can be used multiple times and reduces over time. If the amount of the order is greater than the voucher value, the remaining balance is charged to credit card. If the amount of the order is less than the voucher value, the order amount is deducted from the voucher, and the voucher balance is reduced by the same amount The remaining voucher value can be used at a later time.
a WebShop account that provides you with WebShop functionality, such as viewing online order history, saving carts for future use or save delivery and billing addresses, which is not synchronized with your ERP.
Web Instant Account
a WebShop account that is automatically created if it is possible to validate your customer's email address against their details in your ERP.
service that allows two disparate systems communicate with each other via a standard messaging system.
(XML), a language used to store and transport data which is human- and machine- readable.
defines ‘you’ as the merchant using one of our products, such as SalesRep, WebShop, PocketShop or Management Interface.