Purpose and scope

The multi-buy offers feature allows you to set up and manage offers for your customers. Three offer types can be created:

Offer type

Description

Manual selection

Create a list of products for which the offer applies. Manually select the quantity of each product that needs to be purchased, and specify which product is free.

Cheapest free

Create a list of products for which the offer applies. If all these items are added to the cart, the cheapest is automatically free. For example, “Buy 3, and the cheapest item is free”.

Trigger quantity

Create a list of products for which the offer applies. Specify the number of products that needs to be purchased, and the number of products that are free if that product is in the cart. For example, “Buy 4, get 2 free”.

With each offer, you can set up an automatic start and end date. If no dates are specified, then the offer is available immediately.

Multi-buy offers are created and managed in Aphix Management Interface, and viewable in Aphix WebShop.

This article provide a description of how to

  • Create a "Manual Selection" multi-buy offer

  • Create a “Cheapest Free“ multi-buy offer

  • Create a “Trigger Quantity“ multi-buy offer

Step by step

Step 1: Log into Management Interface

Log in

Log into Management Interface using your username and password. This opens the dashboard of your Management Interface.

Step 2: Open Multi-Buy Offers

Open
  1. Click Multi Buy Offers. This opens the Special Offers screen.

Action 1: Create a "Manual Selection" multi-buy offer

Create

This offer type allows you to control both the quantity of product and which product is free.

  1. Click New Special Offer to create the offer.

  2. Enter a name.

  3. Select “Manual Selection” as the offer type.

  4. Add products using the Product search facility. The product list shows all products contained in the multi-buy offer.

  5. Include the number of each product that must be in the cart before the offer applies by entering the required quantity in the Qty field.

  6. Select which products you wish to be free in this offer.

  7. Click Save to save the offer.

Key points

Key things to note about the “Manual Selection” offer type

  • Assuming your customer has added the correct quantity of non-free products to their cart, the free products are automatically added to their cart.

  • If the Start Date is set to a future date, the offer remains inactive until that date is reached. Then it automatically becomes active.

  • If the End Date is left blank, the offer remains active until you manually remove it.

  • To remove products from the product list, check the box beside the product you wish to remove and click Save. The product is removed from the list, and the change is updated immediately on WebShop.

Example

The example shown shows an active offer. As you can see, a message informing you of the offer is displayed when you checkout. After you add four of the non-free product (in this case, the Apple iPhone 11), the other product (the BT Paragon 650) is added automatically and is free.

Action 2: Create a "Cheapest Free" multi-buy offer

Create

This offer type allows you to automatically add the cheapest product in the product list to your customer’s cart free of charge.

  1. Click New Special Offer to create the offer.

  2. Enter a name.

  3. Select “Cheapest First” as the offer type.

  4. Add products using the Product search facility. The product list shows all products contained in the multi-buy offer.

  5. Click Save to save the offer.

Key points

  • Assuming your customer has added the correct products to their cart, the cheapest product is automatically marked as 0 in your product cart.

  • If the Start Date is set to a future date, the offer remains inactive until that date is reached. Then it automatically becomes active.

  • If the End Date is left blank, the offer remains active until you manually remove it.

  • To remove products from the product list, check the box beside the product you wish to remove and click Save. The product is removed from the list, and the change is updated immediately on WebShop.

Example 1

Example 1 shows an active offer. As you can see, a message informing you of the offer is displayed when you checkout. After you add the two products to your cart, the cheapest (in this case, the BT Paragon 650) is free.

Example 2

Example 2 shows an offer that is currently inactive. As you can see in WebShop, no offer is visible despite a product in the Multi-buy offer product list in the cart. This offer will only become after once the start date has been reached.

Action 3: Create a "Trigger Quantity" multi-buy offer

Create

This offer type allows you to have control over both the number of product to purchase before the offer applies and the number of products that are free.

  1. Click New Special Offer to create the offer.

  2. Enter a name.

  3. Select “Trigger Quantity” as the offer type.

  4. Enter the number of products you wish the customer to purchase before this offer is activated (or triggered).

  5. Enter the number of free products that will be added to the product’s order.

  6. Add products using the Product search facility. The product list shows all products contained in the multi-buy offer.

  7. Click Save to save the offer.

Key points

  • Assuming your customer has added the correct quantities of products to their cart to trigger this offer, the cheapest product(s) from the list are set to in their product cart.

  • The product(s) added as free will always be the cheapest; if an offer was Buy 4 get 2 free, the two cheapest products from the product list would be free.

  • If the Start Date is set to a future date, the offer remains inactive until that date is reached. Then it automatically becomes active.

  • If the End Date is left blank, the offer remains active until you manually remove it.

  • To remove products from the product list, check the box beside the product you wish to remove and click Save. The product is removed from the list, and the change is updated immediately on WebShop.

Example

The example shows that if you buy two products from the product list, you get a product free. The free product is always the cheapest product from the product list.