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Understanding language support in WebShop and Management Interface

Purpose and scope

Experlogix Digital Commerce supports updating and displaying field labels and error messages in multiple languages. We currently support: English (UK), English (US), Dutch (Netherlands), French, German and Spanish.

Typically, your onboarding consultant sets up language support for you. Once language support has been set up, you can

  • switch between languages on WebShop and Management Interface using the Language Switcher

  • update and display field labels and error messages in multiple languages using Translations

  • import translations for products and categories in your selected configured languages

The purpose of this feature guide is to describe the language support available for WebShop, and how to configure and use it.

Benefits

Key benefits of using our language support:

  • Access to markets who use other languages

  • Showcase your WebShop in many different languages. We support six languages: English (UK), English (US), Dutch (Netherlands), French, German and Spanish

More information

Set up

Configuring different languages takes place during onboarding. In consultation with you, your Onboarding Consultant enables multiple language WebShops, includes the appropriate languages keys and turns the Language Switcher drop-down menu on.

Once activated, a Language Switcher drop-down box is available for use in both WebShop and on certain pages in Management Interface.

Switch between languages

In WebShop

Once activated, a Language Switcher drop-down menu is displayed in the ribbon at the top of each WebShop page.

LanguageSwitcher-WS.png
In Management Interface

Once activated, a Language Switcher drop-down menu is displayed in the main content area of certain pages in Management Interface.

LanguageSwitcher-MI.png

The Language Switcher can be viewed on the following pages in Management Interface:

  • Catalogue - Products

  • Catalogue - Categories

  • Pages

  • Banners

  • Translations

Update field labels and error messages

Use our Translations feature, found in Management Interface, to update field labels and error messages in our supported languages (English (UK), English (US), Dutch (Netherlands), French, German and Spanish). Or there is an option for you to add and display field labels and error messages in languages not currently supported. Once saved, our changes are immediately displayed in WebShop.

Find out more here.

Import product and category translations

Use our Import / Export spreadsheet functionality to display product names and/or categories in one of our supported languages.

Find out more here.

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