Brightpearl Customer Portal
Aphix Digital Platform integrates seamlessly with Brightpearl, allowing you to use and extend your business data online without compromising its quality and integrity. Data is requested and sent through a standard data interface using a REST web service.
Aphix integrates with Brightpearl to provide you with a
Customer Portal - designed to be used by customers to view their order history, quotations, delivery addresses and account details.
Automated and integrated purchase order process - designed to be used by suppliers to allow Brightpearl suppliers view, manage and fulfil orders.
This article defines the standard product features for the Brightpearl Customer Portal once it is integrated with the Aphix Digital platform.
Remember Aphix Digital Platform is a Software as a Service (SaaS) platform. This means that you do not need to update anything in your system when we deploy updates or additions to the web service used between your ERP and Aphix - you simply get access to more functionality and features.
Introducing some concepts and terms used in this article
Term | Definition |
|---|---|
Aphix Digital Platform | suite of eCommerce and mobile products that integrate in real time with your ERP and back office systems, and provides you connectivity to various digital marketplaces on one secure and robust platform. |
Customer | a person to whom products are sold, and whose details are stored under Customers in Brightpearl. |
Enterprise resource platform (ERP) | a collection of your critical business operating systems, such as product, stock levels, financial, customers, suppliers and so on that run on the same platform. |
Representational State Transfer | (REST), and is a protocol used to send and receive data using standard web service calls. |
Supplier | a person who supplies products to be sold, and whose details are stored under Suppliers in Brightpearl. |
User | is either a customer or a supplier as defined in this feature guide. |
Web service | service that allows two disparate systems communicate with each other via a standard messaging system. |
Feature list
As standard, integrating Aphix with the Brightpearl Customer Portal offers you the following features:
Branding
Use Settings in Aphix Management Interface to brand the Login screen and in the header of the Portal.
Account management
Customer account management
Allow users to create their own accounts
Allow users to manage their own accounts with secure login and reset password functionality
Supports gated login
Merchant account management
Provide access to Aphix Management Interface
Enable or disable features in Settings
On behalf of customers, administrators can create and edit (including deactivating) customer accounts in Aphix Management Interface
On behalf of customers, administrators can update customer passwords
Customer self-service
View account details, including credit limits and balance
Manage and update your delivery addresses
View your order history & add comments to an order
View and print commercial documents, such as invoices and credit notes
Sales order processing
Share quotations via email
Manage delivery addresses, with functionality to add new delivery addresses directly into your Brightpearl ERP
Convert quotations to orders, using a workflow that directs you through including delivering details, specifying payment methods and placing the order directly into your Brightpearl ERP
Integrating with external tools
Use App Store to integrate a payment gateway
Install Google Analytics to track your Customer Portal usage